... a move head coach Eric Mangini would never have bothered with, team president Mike Holmgren initiated a teleconference with season ticket holders on Friday.

 

Holmgren and General Manager Tom Heckert invited all 17,000 season ticket account holders to participate in a question-and-answer session with no subject off-limits.

 

While the substance of the discussion was nothing new to anyone who has been paying attention, the fact that Holmgren and Heckert decided to reach out to the worn-down and irritated Cleveland fan base spo...

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